General Terms and Conditions

§1 Authorisation and Booking

A contract of carriage comes into effect upon authorising and confirming with the company „Senol Teker OG“( known as www.airporttransfer-innsbruck.com) . This authorisation can be in writing, by telephone, fax, email or online. The service included and transport price is based on the relevant price list currently in effect. The entitlement to travel is valid only for the time agreed. Please ensure when booking that your arrival or departure time details match those on your flight ticket and transfer confirmation – please note also that with flights from overseas, the date of departure may not be the same as the date of arrival in Munich. airporttransfer-innsbruck.com operates based on the details supplied in the authorisation and is not responsible for any incorrect data. If the departure date is entered instead of the arrival date in error, the customer will not be entitled to transport on the date of arrival and will be required to pay again for the transfer.

§2 Amending arrival/departure times

www.airporttransfer-innsbruck.com is not responsible for the consequences of any incorrect details entered. Please inform us immediately of any changes to your flight arrival/departure time. Passengers are obliged to inform us of any modifications to bookings made after the order has been placed in writing or by telephone. Failure to notify us will result in the entitlement to travel being withdrawn.
For www.airporttransfer-innsbruck.com the information in the transfer-voucher is valid.

§3 Disruption

www.airporttransfer-innsbruck.com accepts no responsibility for any disruption to flight traffic. In such cases, the party responsible for the damage is liable. We will nevertheless make every effort to ensure that our passengers can be re-booked onto a later vehicle, without incurring any additional costs. As far as this change of reservation refers to a transfer in the same day we assume the additional costs for rebooking. We are under no obligation to guarantee that this occurs. Rebooking to another day will be charged with the cost of an oneway transfer on the main route (Innsbruck – Munich).

§4 Cancellations and change of reservation.

In case of cancellation and rebooking of reservation within 48 hours before booked service, we will charge 100% of the agreed price for transfer to the gate (Innsbruck – Munich). Cancellations are free of charge for the return transfer.

§5 Reservation deadlines

Reservations should be made at least 4 hours before the transfer. In the event of a last minute request, we can only offer you the remaining seats available and therefore longer waiting times are to be expected.

§6 Liability

www.airporttransfer-innsbruck.com is not liable for the consequences of any delays (resulting from heavy traffic of traffic jams). No responsibility is accepted for the consequence of any delays caused by any slight fault on the part of the driver.
In exceptional situations such as a pilot strike or extremely poor weather conditions, we are unlikely to be able to make up for delays. In such cases, customers should expect longer waiting times.
The company is not responsible for the loss of or damage to luggage, its contents, animals or items of any kind, clothing, electronic equipment and any other goods. Every passenger is obliged to hand over his or her luggage to the driver during the loading of the vehicle and to check that all luggage is present upon arrival – www.airporttransfer-innsbruck.com is not responsible for the loss of any luggage.
The Teker Senol OG vehicles are registered and insured in accordance with regulations.

§7 Meeting Points

At the airports you will be welcomed by your driver with a name tag.

§8 Luggage

The company Teker Senol OG is not responsible for luggage, its contents, animals or items of any kind, clothing, electronic equipment and any other goods. The Transatlantic terms and conditions for travel luggage apply – any luggage exceeding this must be declared and will be charged as freight.
1 ski bag (containing 1 pair of skis) or 1 snowboard bag (containing 1 snowboard) per person is allowed free of charge.

§12 Miscellaneous

www.airporttransfer-innsbruck.com is under no obligation to accept any transport order. The service and transport price are based on the price list currently in use. Passengers are entitled to transportation at the agreed time only. Customers are obliged to inform the office@airporttransfer-innsbruck.com in writing of any complaints they may have without delay and at the latest by 1 week after completion of the journey forming part of the service.

Your Airporttransfer-Innsbruck wish you a pleasant journey.